TRUST CENTER
Fast support. Transparent policies. PDF Master.
This is the official website for privacy, terms, and user support. If you need to report a bug, billing issue, or complaint, you can do it in minutes from here.
Policy status
UpdatedPublic policy pages are available and can be linked in Google Play Console.
Contact
DirectEmail: ultrapdfscanner@gmail.com
Response flow
StructuredSubmit details, include screenshots, and we can reproduce and resolve faster.
3
Official pages (Home, Privacy, Terms)
1
Dedicated complaints form
24h
Target first response (business days)
WHAT YOU CAN DO
Everything in one place for users and stores
LEGAL
Privacy Policy
Clear disclosure for permissions, data handling, and third-party SDK usage.
LEGAL
Terms of Service
Usage rules, limitations, and contact channel written in plain language.
SUPPORT
Complaint Flow
Guided form to capture issue details and open a ready-to-send email draft.
GOOGLE PLAY
Policy URL Ready
Use /privacy.html as the required public privacy
policy URL.
MOBILE UX
Responsive Design
Built for both desktop and mobile, with readable legal content.
BRAND
Visual Consistency
Typography, colors, and motion aligned with the PDF Master app.
SUPPORT PROCESS
How a complaint is handled
01
Submit details
Use the complaint page and include exact steps, device info, and screenshots if possible.
02
Issue triage
We classify by impact (blocking, moderate, minor) and route to product or engineering.
03
Resolution update
You receive a response with status, workaround (if any), and next action.
FAQ
Quick answers
Can I use this site URL in Google Play?
Yes. Once hosted publicly via HTTPS, use
/privacy.html in Play Console as the privacy policy.
Do you collect my document files?
The app is designed to keep documents locally on-device unless you explicitly export or share them.
Where can I send complaints?
Go to complaints.html or email us directly at ultrapdfscanner@gmail.com.
Ready to publish this site and use it in Play Console?
Deploy once and you can use the same public URLs for policy, support, and complaints.